As suggested by University Grants Commission, New Delhi, the College has established an Grievance Redressal Cell, to provide a mechanism for redressal of students' grievances and ensure the transparency in admission, and prevention of unfair practices, etc. The function of the cell is to look into the complaints lodged by any student, and judge its merit. The Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the officer in-charge Grievance Redressal Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box of the Grievance Cell at Administrative Block. Grievances may also be sent through e-mail to the officer in-charge of Student's Grievance Cell.
It was decided that issues related with grievances of any kind (students/teachers/staff) would be referred to the above committee for conducting an impartial enquiry and fact finding.
Refusing admission in accordance with the declared admission policy of the college.
Non publication of the prospectus.
Making admission contrary to the merit determined by the institution.
Capitation Fee if any.
Non-payment of scholarship.
Denial of quality education.
On provision of student amenities as may have been promised by the institution.
Harassment and victimization of students.
| SL.NO | NAME OF REPRESENTATIVE | POSITION | CONTACT NO. |
|---|---|---|---|
| 01 | Sardar Diljaun Singh Garewal | Secretary, Guru Nanak College, Dhanbad | + 91 - 9431188813 |
| 02 | Prof. Amarjit Singh | Prof.-in-Charge, Main Campus, Bhuda | + 91 - 9608855231 |
| 03 | Dr. Ranjana Das | Prof.-in-Charge, Women's Wing, Bankmore Campus | + 91 - 9431949873 |
| 04 | Prof. Santosh Kumar | H.O.D., Commerce | + 91 - 9431949873 |
| 05 | Prof. Dipak Kumar | Controller of Examination | + 91 - 9431949873 |
